Manufacturers & Procurement

The app enables transport orders for industrial trucks to be digitally assigned via mobile phone.

The app enables transport orders for industrial trucks to be digitally assigned via mobile phone.

Linde’s app enables physical distancing

June 2020

Linde Material Handling is offering free usage of an app that enables contactless assignment of transport orders.  The Truck Call app helps businesses return to a normalised working life while at the same time complying with the corona-related hygiene regulations.

The app enables transport orders for industrial trucks to be digitally assigned via mobile phone, which assists in reducing the personal contact between logistics staff. Supporting its customers in adapting to this new way of working, Linde is offering them the chance to test the app free of charge for a period of six months.

While physical distancing is the order of the day, this entails modified working practices aimed at protecting the health and safety of employees in the best possible way.

“All companies need to think about how they can maintain the greatest possible spatial distance between employees when lockdown restrictions and contact bans are lifted and economic life gradually returns to ‘business as usual’,” explains Marietta Landsmann, Senior Manager Digital Products at Linde Material Handling.

Remote process control technologies could play a vital role in this context.  The Truck Call app works in a similar way to modern taxi apps like Uber, where a request for pick-up is sent out to all drivers in the company until one of them accepts the job. The call for a truck driver works according to the same principle.

The application simplifies the assignment of transport orders significantly and speeds up communication between fleet managers and drivers. And it does so remotely without the need for personal contact between them. This is because the shift supervisors can enter the transport orders into the system from their smartphone, tablet or computer along with an urgency level for the job. The app then informs all the drivers who could take care of the request. If a driver accepts an order online it disappears from the system and once the job is complete, the shift supervisor receives notification.

Developed for both Microsoft and Apple devices, the hybrid app is available for download from the Google Play Store and is ready to use immediately after registration, either through the web browser or directly in the app. Both new and existing customers who register for the first time until July 31 can use the app free of charge for six months.

 If they want to continue using the app after the free test period ends, they can sign up through the web portal. “With this offer, we are making it easier for our customers to return to normality and at the same time we are supporting them on their way to a more efficient, digital organisation of their processes,” says Landsmann.

Linde Material Handling GmbH, a Kion Group company, is a leading global manufacturer of forklift trucks and warehouse trucks, and a solutions and service provider for intralogistics. With a sales and service network that spans more than 100 countries, the company is represented in all major regions around the world. In the 2019 financial year, the Linde MH EMEA Operating Unit (Europe, Middle East and Africa) recorded a total revenue of roughly €3.5 billion ($3.86 billion), with approximately 12,000 employees.  

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