Airport Construction

Sita to serve Abu Dhabi airport

July 2015

The Abu Dhabi Airport Company has selected Sita’s advanced technology for Abu Dhabi International Airport’s new Midfield Terminal, which will serve an estimated 30 million passengers annually from July 2017.

In a five-year deal, the air transport IT specialist will provide a full range of integrated airport solutions. This includes Sita’s next-generation airport management system, common-use passenger processing platform, automated boarding gates, flight information display systems and baggage management services.

Sita will also manage technology integration at the new terminal for IT and telecommunications technology, as well as other special airport systems. The Sita team will help Abu Dhabi Airport Company, the airport operator, meet any challenges presented during construction of the new terminal and ensure the technology meets the airport’s operational goals.

CEO of Abu Dhabi Airports Mohamed Mubarak Al Mazrouei comments: “We are building the Midfield Terminal to exceed global standards for connectivity and high-tech integration. We will ensure that the very latest in every system is installed. From baggage tracking and handling to flight display systems, passengers will benefit from a highly sophisticated IT support system to ease and speed their journey through the airport.”

Hani El Assaad, president, Middle East, India and Africa, Sita, stresses the importance of having integrated solutions that help enhance collaboration among all stakeholders in today’s complex airport environment. “We look forward to working with the airport and its partners to deploy a connected infrastructure platform that will help streamline operations, make the airport more efficient, and create a seamless passenger experience,” he adds.

Sita’s Airport Management Solution will help the airport simplify its operations, while improving profitability. An integral part of this solution is Sita’s AirportCentral, the airport operational database, which will allow the airport to centralise all its data into a single repository of operational information. The airport can use this database to set up real-time dashboards covering the most critical aspects of its operations, as well as for flight management, billing and reporting.

The airport management solution also includes Sita’s AirportVision flight information display system to keep passengers up to date on flight information, and Sita AirportResource Manager, which will help the airport coordinate the planning and real-time management of its fixed resources including aircraft stands, gates and check-in counters.

The airport will also benefit from Sita’s AirportConnect Open passenger processing platform and its baggage operations management service, BagManager. To maximise flexibility and convenience, AirportConnect Open will enable all airlines using the terminal to access their respective IT applications in real-time on shared equipment and use any airport desk or gate for passenger check-in and boarding. Sita’s BagManager will provide the airport with comprehensive baggage management, delivering real-time information on baggage status and helping resolve baggage issues quickly and efficiently.

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